An example, built by the live code from an invented company. Every name here is fictitious. The arithmetic, the labels and the rules are exactly what your own would use. Back to Reporting
TellMyCRM

Board pack

September, as at 17 September 2026

Won in September
£82,000
68% of the £120,000 target
September forecast
£148,200
won, plus open deals at your CRM’s odds
This year
£465,000
36% of £1,290,000 · on pace for 78%
At risk
£163,500
8 of 14 open deals carry a flag
New pipeline, September
£65,000
£86,500 in all of August
In short

September: £82,000 won against a £120,000 target (68%), with a likely finish of £148,200. 8 deals worth £163,500 carry a flag, 2 of them (£49,500) with no customer reply for 30 days or more. New pipeline created in September so far: £65,000 across 4 deals, against £86,500 in all of August.

To decide in this meeting
  1. 3 deals dated to close this month, worth £56,500, carry no agreed next step. Each owner to add one or move the date, this week.
  2. The largest block of flagged pipeline sits with Helen Price (£86,000). Agree in the one-to-one which of those are real and which come out.
  3. October holds £91,500 dated to land but only £26,000 with nothing flagged against it. Decide now whether that is a data problem or a real one, before it becomes October’s forecast.
Won against target, month by month
Financial year April 2026 to March 2027, to date
£66kApr£78kMay£82kJun£81kJul£77kAug£82kSep
WonTarget
Pipeline in and out
New deals created, against won and lost, by month
£168k£81k£14kJul£87k£77k£38kAug£65k£82kSep so far
CreatedWonLost

Where the pipeline stands

Open pipeline: £266,000 across 14 deals.

Up £4,000 on last Monday (£262,000).

Closed won this month: £82,000 from 4 deals.

What needs attention

Against target

SeptemberDealsValue
Target£120,000
Won so far4 deals£82,000
Still to close, looks fine3 deals£51,500
Still to close, looks at risk2 deals£38,000
Still to close, the customer raised a blocker1 deal£18,000
Of those still to close, no next step recorded2 deals£38,000
If everything still open closes10 deals£189,500
Likely finish (won, plus open deals at your CRM’s odds)£148,200

On track: £38,000 still to find, and £51,500 with no flags detected is dated to close this month. £38,000 still to find. Likely finish £148,200 (124% of target); at most £189,500 if every open deal closes.

The three “still to close” rows add up to the £107,500 dated this month. The no-next-step row is not a fourth group: it cuts across them, and counts what we do not know rather than what is in the way.

Both readings are the same number: healthy pipeline covers the gap 1.4 times over. That is enough to be on track, and not enough to be comfortable, comfortable means the month still lands when some of it slips. One illustration, not a forecast: if that unflagged pipeline converted at the team’s historic win rate of 75%, it would land £38,625, £625 more than the £38,000 still to find. That rate counts DEALS, not value, so it says nothing about which of these particular deals lands. It is a sense check on whether the month is tight, not the number itself. Dated is not the same as closed.

The weighted figure is £82,000 already won plus £66,200, which is the £107,500 dated to close this month with each deal taken at its own stage probability in your CRM.

1 deal due to close this month, worth £6,000, carry no probability in the CRM and are in best case but not in the weighted figure.

The year against target

Financial year April 2026 to March 2027: £465,000 won of £1,290,000 (36%). At this pace the year ends at 78% of target.

MonthTargetWonOf target
April£100,000£66,00066%
May£100,000£78,00078%
June£100,000£81,50082%
July£100,000£80,50081%
August£100,000£77,00077%
September so far£120,000£82,00068%
Still to come (Oct–Mar)£670,000

By person, best first.

PersonYear targetWon so farOf targetRun rate
Helen Price£430,000£191,50045%96%
Joe Spicer£591,250£217,00037%79%
Owen Nash£268,750£56,50021%45%
Total£465,000

The same figures as the Targets card on the Team page. Won is counted by close date; run rate is where the year ends if the pace so far holds.

Pipeline in and out

Is the pipeline being refilled as fast as it is used up? Every deal that closes, won or lost, leaves it; only new deals refill it. In September £65,000 came in and £82,000 went out, so the pipeline shrank by £17,000.

MonthNew deals inWonLostNet
July8 deals, £168,0004 deals, £80,5001 deal, £14,000+£73,500
August4 deals, £86,5004 deals, £77,0002 deals, £38,000−£28,500
September4 deals, £65,0004 deals, £82,0000 deals, £0−£17,000

New deals are those created in the month, at the value they carry now.

How much of the pipeline needs checking

£163,500 across 8 deals carries a flag: a date that moved or is too optimistic, a blocker the customer raised, or a silence. 2 of them, £49,500, have had no reply or meeting from the customer for 30 days or more.

Every deal behind these figures is named in the appendix, with what is against it.

How right was August’s forecast

On 1 August the forecast for August 2026 was £96,500 (weighted by your CRM’s odds; £142,000 dated in all). £77,000 closed won: 80% of the forecast.

PersonForecastWonOf forecast
Joe Spicer£42,000£26,00062%
Helen Price£36,500£38,500105%
Owen Nash£18,000£12,50069%

Won includes deals that were not in the forecast on the first, so a person can beat their forecast with deals nobody had dated to that month.

Appendix: the detail behind the figures

The deals that decide the month; every flagged deal and why; deals with no customer reply; account management; meetings; deals to pull forward; what moved; speed; each person; coaching.

This month so far, like for like

Each row counts only the first 16 days of its month, so a part month is never read against a whole one.

Month to dateCreatedWonLost
September4 deals · £65,0004 deals · £82,0000 deals · £0
August3 deals · £52,5002 deals · £43,5001 deal · £16,000
July5 deals · £109,0002 deals · £46,0000 deals · £0

New pipeline is running in line with the same point in the previous two months (£80,750 on average).

The deals that decide the month

£38,000 still to find. These are the deals dated to close this month, biggest first, the ones that decide whether it lands.

DealValue / dateNext stepWhat is in the way
Halloway Foods, framework
Owen Nash
£32,000
30 September
Meeting: diary not connected
nothing read on this deal yet
no next step, no reply from the customer in 64 days (4 chasers)
Missing: economic buyer, champion
→ Find out who signs.
→ Find a champion.
Carrow Fittings, rollout
Joe Spicer
£21,000
19 September
Meeting: Fri 18 Sept, 10:00
in person, Carrow Fittings, Leeds
Send the signed order form
no other flags detected
Fenwick Supplies, expansion
Joe Spicer
£18,500
26 September
Meeting: Wed 23 Sept, 14:00
Teams
Send the revised pricing they asked for
Joe Spicer, by 22 September
no other flags detected
Missing: economic buyer
→ Find out who signs, and get them on the next call.
Marsh and Co, proposal
Helen Price
£18,000
24 September
Meeting: Tue 22 Sept, 09:30
Teams
Chase the finance sign-off
budget sign-off sits with their finance director
Missing: economic buyer, decision process
→ Ask Nina who else has to agree, and meet the finance director.
→ Ask what happens between their yes and a signed order.
Alderton Interiors, annual contract
Joe Spicer
£12,000
17 September today
Meeting: none booked
Board sign-off, then confirm
no other flags detected
Missing: champion
→ Find the person inside who wants this more than you do.
Ledbury Castings, phase two
Helen Price
£6,000
30 September
Meeting: none booked
no recorded next step
no contact logged for 20 days, no next step
Missing: economic buyer, metrics
→ Find out who signs.
→ Agree the number phase two has to move.

The next step on 1 deal above is not typed into the CRM. It is what was agreed in the emails and meetings on that deal. Ask "what’s going on with" any of them to see the sentence it came from.

Why those deals are at risk

8 deals carry a flag, worth £163,500. Every one is below, biggest first, with the rule that fired on it.

DealValueClose dateNext meetingFlagged because
Northgate Homes, framework
Helen Price
£34,0009 OctoberThu 24 Sept, 13:00
in person, Northgate Homes, York
waiting on their legal review
Halloway Foods, framework
Owen Nash
£32,00030 Septemberdiary not connected
no next step, no reply from the customer in 64 days (4 chasers)
Trent Valley Tools, expansion
Joe Spicer
£28,000no close datenone booked
no next step
Marsh and Co, proposal
Helen Price
£18,00024 SeptemberTue 22 Sept, 09:30
Teams
budget sign-off sits with their finance director
Linton Joinery, rollout
Owen Nash
£17,5002 Octoberdiary not connected
no next step, no reply from the customer in 47 days (3 chasers)
Priory Print, annual contract
Helen Price
£14,00016 OctoberThu 1 Oct, 10:00
Teams
dated faster than its owner has ever closed
Meridian Estates, phase two
Helen Price
£14,00011 Decembernone booked
no contact logged for 25 days
Ledbury Castings, phase two
Helen Price
£6,00030 Septembernone booked
no contact logged for 20 days, no next step

Every reason is a fact about the record: a date that moved, a silence, a missing next step. None of them is an opinion about the deal.

No reply from the customer

£49,500 of the £266,000 open pipeline (19%) sits on 2 deals where no reply or meeting from the customer was found for 30 days or more. They are still open and still counted in the forecast. Silence is a reason to check, not proof a deal is lost. Checked against the emails on record for 3 of 3 people with open deals (logged in the CRM or read from a connected mailbox). Meetings are only seen where someone has connected their diary.

OwnerDealsValueOf their pipeline
Owen Nash2 of 4£49,50066%
DealValueThe evidence
Halloway Foods, framework
Owen Nash
£32,000
Last heard from the customer 15 July (64 days ago): “Your proposal is with our procurement team.”
4 emails from Owen since, no reply (the last 4 days ago).
The CRM record was last updated 4 days ago.
Still dated to close 30 September, at 50%.
Linton Joinery, rollout
Owen Nash
£17,500
Last heard from the customer 1 August (47 days ago): “Will review the rollout plan and come back.”
3 emails from Owen since, no reply (the last 9 days ago).
The CRM record was last updated 9 days ago.
Still dated to close 2 October, at 50%.

A rep’s own emails and CRM notes are not a customer response: only the customer writing back, or a meeting, is. For each deal: ask the owner whether it is still live, agree a next step with the customer, then update the date or the status on what they hear.

Pipeline coverage

£38,000 still to find this month.

CoverValue
Total coverage2.8x£107,500
Cover from deals with no flags1.4x£51,500
Already flagged at risk£56,000

Exposed: the unflagged pipeline barely covers the gap at all.

Coverage includes only deals due to close this month. The verdict is based on the deals with no flag against them, counting both the rules and any blocker the customer named; flagged deals are shown separately. Against target below reads this same 1.4x as a different word: it asks whether the gap is covered at all, this asks how much slippage the month can take before it is not.

October and November

What is already dated to land after this month, and how much of it has nothing flagged against it.

MonthDealsDatedHealthyTargetGap
October4 deals£91,500£26,000£130,000£104,000 short
November2 deals£25,000£25,000£110,000£85,000 short

What produced that

Measured across the whole month, not the week in the headline above: open pipeline moved down £17,000, from £283,000 to £266,000.

MovementDealsEffect on open pipeline
New deals created4 deals+£65,000
Won, so out of the open pipeline4 deals−£82,000
Lost, so out of the open pipeline0 deals£0
Net change−£17,000

Sales cycle and win rate

PersonMedian to closeWin rateWinsDirection
Owen Nash40 days56%5 winsslower
Joe Spicer45 days90%9 winsfaster
Helen Price48 days78%7 winsfaster
Whole team46 days75%21 winssteady

Win rate and median sales cycle use all available history. Direction compares deals closed during the last six weeks with earlier results and requires at least two wins in each period. Speed is not assessed below 3 wins.

Each rep

RepOpenWon this monthTargetAt risk
Joe Spicer£105,500 (5)£48,000 (2)£55,000 87%£28,000 (1)
Helen Price£86,000 (5)£24,000 (1)£40,000 60%£86,000 (5)
Owen Nash£74,500 (4)£10,000 (1)£25,000 40%£49,500 (2)

Per cent is what they have won against their own target, not what they might close. Green is at or ahead of where the month should be by now (59% of the working days are gone), amber is behind it.

Coaching

One behaviour each, measured on deals started since the ask.

WhoAsked to work onAsked onBeforeNowStatus
Owen Nasheconomic buyer named10 August 202625%50% (2 of 4)moving
Helen Pricenext step agreed1 September 202655%not yet (1 of 2)too early
Generated by TellMyCRM at 09:00 on 17 September 2026. Every figure is a sum of named deals from your CRM, and every percentage is your CRM’s own.